Search as you type.
Results while the customer is still typing, across the whole catalogue, forgiving of typos.
Solutions · Retail
A professional online shop — without running it yourself.
You have a catalogue, a warehouse and customers. You get the shop — your domain, your brand, your data. We run everything behind it: the servers, the updates, the backups, the search, the images.
- Install
- Dedicated, never shared
- Storefront
- Your brand, your domain
- Hosting
- Germany, ISO 27001 data centre
- Operations
- Updates, backups, monitoring
Who it is for
Where you are starting from.
A shop with a counter.
You sell over the counter and want the web shop to sell the same stock. Shop, warehouse and supplier stock each keep their own quantity — kept current by your till or ERP, through the API or a scheduled feed.
Stock per location · API · feeds
A shop that outgrew its system.
Every feature was another plugin, every update a risk. Here there is one admin and no plugins, we do the updates — and your old shop keeps selling until the switch.
One admin · no plugins · Switching →
A catalogue from your suppliers.
Thousands of articles from supplier lists or your ERP — imported on a schedule, searchable as you type, photos turned into web images on their own. Proven with a catalogue of 166,000 parts.
Feeds · search · image pipeline
What every shop includes
Day one, not a roadmap.
The same complete set ships with every shop we run. Nothing on this list is an add-on, an upsell, or a plugin you have to pick.
- Storefront
- Fast, mobile-first and SEO-ready, on your own domain. One language and market to start, more added as you grow.
- Admin
- Products, categories, customers, orders, promotions, customer groups, regions, shipping and tax, e-mail templates.
- Payments
- Your own account at an established payment provider, with the methods your market expects: in the DACH region PayPal, cards, Klarna and SEPA. Invoices, receipts and order mail leave from your own address.
- Search
- Meilisearch across the full catalogue — instant, typo-tolerant, with filters built from your own product attributes.
- Images
- Upload once. We make the web variants (WebP, every size, srcset) and serve them from a CDN. Watermark if you want one.
- Catalogue intake
- API first. Or a CSV/XLSX feed on a schedule, or by hand — each run reports what it created, updated and skipped.
- Legal pages
- Legal notice, terms, withdrawal, privacy and consent handling for your market. Your texts, our templates.
- Operations
- Hosting, TLS, nightly encrypted backups in a second region, monitoring, security patches, deploys, mail deliverability.
- Onboarding
- We build the shop from your data and walk the go-live checklist with you, item by item.
- Your data
- Exportable at any time, in open formats, on an open-source platform. That is what no lock-in means here.
The storefront
What your customers get.
The part of the platform your customers see — on your domain, in your brand, fast on every screen.
Filters that fit your products.
Mark an attribute filterable and it becomes a filter: size, material, colour — whatever your catalogue has.
Pages that load fast.
Rendered on the server and cached at the edge, close to your customers.
Images for every screen.
Each photo in the size the screen needs, as WebP, from a CDN — sharp on a phone, light on the connection.
The admin
One place for the whole shop.
The catalogue, the orders, the customers and every setting live in one admin — the Medusa dashboard with our settings layer on top. No plugin zoo, no second dashboard for the feature you bought later.
Admin · Products
- Catalogue
- Products, variants, categories, attributes and media.
- Orders
- Payments, fulfilment, returns, credit notes and invoices.
- Settings
- Regions, channels, locations, taxes and your team.
From your data to the web
Your catalogue in. The shop out.
Most shops do not start empty — they start with a supplier list, an ERP export or the catalogue of the shop you are leaving. That path is built, scheduled and reported on.
- 01Your dataAPI, feed or spreadsheet — whatever your supplier or your ERP already produces. We map it once.
- 02Import runOn a schedule. Every run reports what it created, updated, skipped and could not read.
- 03IndexedSearch and filters rebuild themselves; new photos become web variants on the CDN.
- 04LiveThe storefront serves it from cache minutes later, with the old pages purged.
The same path runs every night without anybody pressing a button.
Selling, not configuring
Promotions
Percentage or amount, code or automatic, per campaign or per customer group — native, not a bolted-on module.
Customers
Accounts, groups and prices per group. A loyalty tier is a customer group with a rule, so it needs no extra software.
Regions
Countries, currencies, taxes and payment providers per region. Adding a market is adding a region, not a second shop.
Growth
One catalogue. Every channel. Any size.
01
Multi-channel selling
One catalogue, several sales channels — your web shop, a second storefront, a trade channel — each showing the products you choose for it.
02
B2B and B2C in one shop
Consumers and trade customers from the same catalogue: every customer group has its own price list, and a trade customer sees their prices once logged in.
03
Price management
Prices per currency and region, sales with a start and an end, group prices — edited in one grid across all variants, or set by your feed.
04
Built for scale
Proven with 166,000 products and 480,000 photos on a single install. Your own dedicated server, upgraded as you grow; pages and images served from the edge.
What we run
The part you never see.
- Hosting & TLS
- Your own server, certificates renewed on their own.
- Backups
- Nightly, encrypted, kept in a second region — and restored as a test, not in theory.
- Monitoring
- Uptime, errors and import runs watched; the alert comes to us.
- Updates
- Platform and security patches, applied and deployed by us.
- Deliverability
- SPF, DKIM and DMARC set up so your order mail arrives.
- Support
- One address, and the people who built your install answer.
How we work
Not an agency
No bespoke builds, no hourly work. Every customer runs the same platform with different settings and modules — which is why an improvement for one shop reaches all of them, and why nobody is stranded on a version only they have.
Not self-hosted
We do not hand over the stack; we run it. What you own is the shop, the brand, the customers and the data — and the data leaves at any time, in open formats, because the platform underneath is open source.
Custom work becomes a module everybody gets, or it does not get built.
What it costs
Setup, once + a monthly price + a share of sales, when it fits
Some shops want one fixed figure a month; others a lower fixed part and a share that follows their sales — or only the share. The numbers depend on your catalogue, your markets and how you want to pay — so every shop gets its own offer.
Other solutions
Questions
Frequently asked.
Does the shop run on my own domain, in my brand?
Yes. The storefront runs on your own domain, in your brand; invoices, receipts and order mail leave from your own address, with SPF, DKIM and DMARC set up so they arrive. It is not a theme on someone else’s shop — it is your own dedicated install.
Can I sell to consumers and trade customers in the same shop?
Yes. Consumers and trade customers shop from the same catalogue: every customer group has its own price list, and a trade customer sees their prices once logged in. Promotions and loyalty percentages can apply per group, too.
Can I connect my ERP, till or warehouse system?
Yes — through the API and webhooks, or a CSV/XLSX feed on a schedule when that is simpler. Stock is kept per location (warehouse, shop counter, supplier), and every import run reports what it created, updated and skipped. Failed runs alert us, not you.
Tell us about your shop.
What you sell, how many articles, which markets, and what you run today. We come back with a scope and a price.